At ms999, we take your personal data seriously. This Privacy Policy explains exactly what information we collect from players across Karachi, Lahore, Islamabad, Faisalabad, and beyond — how we use it, who we share it with, and the rights you hold over your own data.
Six core principles that guide how ms999 handles your personal information on Pakistan's top cricket betting platform.
All personal data transmitted between your device and ms999 is protected using industry-standard SSL/TLS encryption. Your JazzCash and EasyPaisa transaction data, CNIC details, and account credentials are stored in encrypted form and never transmitted in plain text.
ms999 will never sell, rent, or trade your personal data to third-party marketers. Your contact details stay with us and our essential service partners only — no spam, no unsolicited outreach from outside parties.
Registered ms999 players have the right to access, correct, and request deletion of their personal data at any time. Submit a request through our support channel and we will respond within the timeframes set out in Section 10 of this Policy.
We only collect the information genuinely needed to operate your account, process your PKR deposits and withdrawals, verify your identity under KYC requirements, and deliver a smooth gaming experience. Nothing more.
ms999 does not hold your data indefinitely. Retention periods for each data category are defined in Section 9 of this Policy. Once the retention period lapses and there is no legal obligation to retain, your data is securely deleted or anonymised.
We use cookies solely to improve your ms999 experience — keeping you logged in, remembering your preferences, and measuring site performance. You can manage or disable non-essential cookies at any time through your browser settings.
Welcome to the ms999 Privacy Policy. ms999 ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who registers and participates on the ms999 Platform at ms999.pro. This Privacy Policy ("Policy") describes, in clear and plain language, the types of personal information we collect, the purposes for which we use it, the circumstances under which we may share it, and the rights available to you as a data subject.
This Policy applies to all users of ms999.pro, including visitors who browse without registering, players who create an Account, and any person who contacts ms999 support. By accessing the Platform or creating an Account, you acknowledge that you have read, understood, and agreed to this Policy. If you do not agree, please discontinue your use of the Platform immediately.
This Policy should be read alongside the ms999 Terms and Conditions, which govern your overall relationship with the Platform. In the event of any conflict between this Policy and the Terms and Conditions, the Terms and Conditions shall prevail.
Pakistan Notice: ms999 serves players primarily located in Pakistan, including major cities such as Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, Multan, and Peshawar. This Policy has been drafted with the data privacy expectations and norms of Pakistani players in mind, alongside applicable international data protection standards.
2.1 For the purposes of this Policy, ms999 acts as the data controller in respect of the personal information it collects from users of the Platform. As data controller, ms999 determines the purposes and means by which your personal data is processed.
2.2 Where ms999 engages third-party service providers — such as payment processors (JazzCash, EasyPaisa, HBL, UBL), KYC verification providers, or licensed game suppliers — those providers act as data processors and are bound by contractual obligations to process your data solely in accordance with ms999's instructions and this Policy.
2.3 If you have any questions about how ms999 processes your data, or wish to exercise any of the rights described in Section 10, you may contact the ms999 Data Protection contact point as set out in Section 15.
3.1 ms999 collects and processes the following categories of personal data:
| Category | Examples | When Collected |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC / passport number, gender | Account registration & KYC verification |
| Contact Data | Pakistani mobile number, email address, residential city | Account registration |
| Financial Data | JazzCash / EasyPaisa account number, bank account name, transaction amounts in PKR | Deposit & withdrawal processing |
| KYC Documents | Scanned CNIC / passport, proof of address, payment method screenshot | Identity verification process |
| Technical Data | IP address, device type, browser, operating system, session timestamps | Automatically on each visit |
| Usage Data | Pages visited, games played, bets placed, session duration, bet history | Automatically during Platform use |
| Communications Data | Support chat transcripts, email correspondence, SMS records | When you contact ms999 support |
| Marketing Preferences | Opt-in / opt-out status for promotional SMS and email | Account settings or registration |
3.2 ms999 does not intentionally collect sensitive personal data (such as biometric data, health information, or religious beliefs) unless strictly required for AML/KYC compliance purposes, in which case it will be clearly explained to you at the point of collection.
4.1 Directly from you. When you register an Account, complete KYC verification, make a deposit or withdrawal, contact support, or respond to a promotional communication, you provide personal data directly to ms999.
4.2 Automatically through technology. When you access the Platform, our servers automatically record Technical Data and Usage Data. This includes your IP address, device fingerprint, and activity logs. This information is collected through server logs, cookies, and similar tracking technologies described in Section 11.
4.3 From third parties. ms999 may receive data about you from third-party sources, including:
5.1 ms999 processes your personal data for the following purposes:
Automated Decision-Making: ms999 uses automated systems to detect fraud, bonus abuse, and problem gambling patterns. Where such automated processing may produce a significant decision regarding your Account — such as suspension or withdrawal restriction — you have the right to request human review of that decision. Contact support to invoke this right.
6.1 ms999 processes your personal data on the following legal bases:
7.1 ms999 does not sell your personal data. We share your data only in the following circumstances and only to the extent necessary for the relevant purpose:
7.2 All third-party data processors engaged by ms999 are bound by contractual data processing agreements that require them to process your data securely, confidentially, and solely for the purpose specified by ms999.
8.1 As an online platform serving Pakistani players globally, ms999 may process and store certain personal data on servers located outside Pakistan. Where data is transferred internationally, ms999 ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the protections described in this Policy.
8.2 Safeguards for international transfers include contractual data protection clauses with all data processors, encryption of data in transit and at rest, and access controls limiting who can view your personal data.
Note for Pakistani Players: Your financial transaction data processed through JazzCash and EasyPaisa is handled within Pakistan by those respective payment services, subject to their own privacy policies. ms999 does not share your JazzCash or EasyPaisa account credentials with any party other than the respective payment provider.
9.1 ms999 retains personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law. The following general retention periods apply:
| Data Category | Retention Period | Reason |
|---|---|---|
| Account & Identity Data | Duration of Account + 5 years after closure | AML / regulatory compliance |
| KYC Documents | Duration of Account + 5 years after closure | Identity verification obligations |
| Financial / Transaction Data | Duration of Account + 7 years after closure | Financial record-keeping requirements |
| Bet & Game History | Duration of Account + 3 years after closure | Dispute resolution |
| Support Communications | 3 years from the date of communication | Complaint resolution & audit trail |
| Technical & Usage Data | 13 months from collection | Platform analytics & fraud detection |
| Marketing Preferences | Until opt-out or Account closure | Consent management |
9.2 At the end of the applicable retention period, data is either securely deleted or rendered permanently anonymous so that it can no longer be linked to you as an individual.
10.1 As an ms999 user, you hold the following rights in respect of your personal data. To exercise any of these rights, contact ms999 support as described in Section 15. ms999 will respond within 30 calendar days of receiving a verified request.
10.2 To exercise any of the above rights, please contact ms999 support by email as set out in Section 15. For security purposes, we may ask you to verify your identity before processing your request.
11.1 ms999 uses cookies and similar tracking technologies (including local storage and session storage) to provide, improve, and secure the Platform. The following categories of cookies are in use:
11.2 You can control and manage cookies through your browser settings. Blocking all cookies may impair your ability to log in, place bets, or access certain features of the Platform. Instructions for managing cookies are available in your browser's help section.
11.3 ms999 does not use third-party advertising networks or allow external advertisers to place cookies on the Platform.
12.1 ms999 implements robust technical and organisational measures to protect your personal data from unauthorised access, accidental loss, alteration, or disclosure. These measures include:
12.2 While ms999 takes every reasonable step to protect your data, no method of electronic transmission or storage is completely secure. If you believe your Account has been accessed without authorisation, contact ms999 support immediately.
12.3 In the event of a personal data breach that is likely to result in a high risk to your rights and freedoms, ms999 will notify affected players without undue delay via the contact details registered on their Account.
13.1 The ms999 Platform is strictly intended for individuals aged 21 years and above. ms999 does not knowingly collect, store, or process personal data from individuals under the age of 21.
13.2 If ms999 becomes aware that personal data has been submitted by a person under the age of 21, that Account will be immediately closed, all associated data will be securely deleted (subject only to mandatory legal retention requirements), and any deposits received will be returned.
13.3 If you are a parent or guardian and believe that a minor in your care has registered on ms999, please contact support immediately as set out in Section 15 so that the Account can be identified and closed without delay.
21+ Only: ms999 takes underage gambling extremely seriously. Our KYC verification process includes age verification as a mandatory step. Any attempt to circumvent age verification controls is a serious breach of the ms999 Terms and Conditions and will result in permanent account closure.
14.1 ms999 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. The current version of this Policy, with its effective date, will always be published at ms999.pro/privacy-policy.
14.2 Where changes to this Policy are material — for example, if we introduce a new category of data processing or change our data sharing practices — ms999 will notify registered players via SMS to the mobile number registered on their Account, or via a prominent notice on the Platform, at least 14 days before the changes take effect.
14.3 Continued use of the ms999 Platform after the effective date of any revised Policy constitutes your acceptance of the updated Policy. If you do not accept the revised Policy, you must cease using the Platform and may close your Account as described in the Terms and Conditions.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by ms999, please contact our support team. Our agents are available 24 hours a day, 7 days a week, and are experienced in handling data-related queries from Pakistani players.
15.2 You may reach the ms999 data protection contact point at:
Email: [email protected]
15.3 When submitting a data rights request, please include your registered Account username, a clear description of your request, and a copy of a valid identity document to allow us to verify your identity before processing the request.
15.4 ms999 aims to acknowledge all privacy-related enquiries within 3 business days and to resolve them fully within 30 calendar days. Complex requests may take longer, in which case we will notify you of the extended timeline.
Last Reviewed: This Privacy Policy was last reviewed and updated on 1 January 2026. Players are encouraged to revisit this page periodically to stay informed of any updates. Your continued use of the ms999 Platform after any revision constitutes acceptance of the revised Policy.
Your Data Is Safe With ms999
Now that you know exactly how ms999 handles your personal information, enjoy Pakistan's top cricket betting platform with full confidence. JazzCash & EasyPaisa accepted. 21+ only. Please gamble responsibly.